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The Community NDIS support worker will support, guide, and encourage participants in their homes, and in the community, promoting their goals for independence. Shifts will vary in location and need including community based activities from transport, shopping, medical and welfare. About Us Allambi Care has built a reputation for taking on the toughest of cases and a never give up attitude. The result is an adaptive team that puts the kids in our care - at the heart of everything we do.
We’ve been in the industry for more than 40 years and have seen our operations grow from a small youth refuge in the New South Wales coastal town of Redhead, to an organisation operating across the Hunter, Newcastle, Lake Macquarie, Central Coast, Northern Rivers and Victoria. The Allambi Care family is growing, with more than 800 team members, providing wrap around services in youth and disability support, clinical support, homelessness support, court support, outreach and intervention, education, NDIS and foster care. About the Role Program Participation - Adhere to, and implement Allambi Care (AC) policies and procedures effectively and appropriately
- Operate within the principles of the AC Needs-Based Restorative Framework when caring for participants
- Apply the principles of Needs-Based Framework Training and Therapeutic Crisis Intervention Training in order to implement objectives of case plans within Allambi Care philosophy and guidelines
- Work in a non-judgmental manner and provide support for children, young people and program participants
- Be aware of the possibility of crisis and apply appropriate action to minimise the impact of potentially critical situations using therapeutic and non-punitive strategies
- Provide duty of care to children, young people, program participants and colleagues
- Provide input and attend meetings regarding case plans, case conferences, PRIPs, leaving care plans and intervention programs
- Provide support and direction to observation workers when required
- Understand and adhere to mandatory reporting responsibilities
- Ensure all activities are conducted in a professional and appropriate manner
- Coordinate set/planned activities including sports, arts and camps in consultation with Management
- Provide young people with information about community services and resources available
- Ensure daily planners are followed at all times
- Provide support to clients in developing and implementing plans for achieving personal goals and meeting needs
- Coordinate programs such as; education, self-development, capacity building and welfare in consultation with management
Internal and External Stakeholders - Attend meetings, conferences and training, including team meetings where appropriate
- Work in a variety of settings including, participants houses, schools, hospitals, courts, community centres, accommodation models and in the general community
- Act as advocates for children, young people and program participants
- Liaise with government departments, local authorities, health professionals, parents and other organisations
- Communicate with management, providing feedback on client development
Administrative Duties - Undertake report writing and record keeping in line with legislation and AC requirements, including day notes, incident reports and mentoring reports
- Provide support to children, young people and program participants in developing and implementing plans for achieving personal goals and meeting needs in line with case plan or individual support plan
- Ensure appropriate paperwork is read and understood prior to attending a shift with a client, i.e. Case Plan, Individual Support Plan, Client Information Record, Positive Response & Intervention Plan (PRIP)
WH&S - Conduct risk assessments of clients and their environment in keeping within AC WHS standards and take action where necessary to ensure the safety of clients and colleagues
- Maintain and operate house vehicles in a safe and appropriate manner
- Ensure any concerns for client and/or colleagues’ safety is communicated to management in a timely manner
What is on offer? - Full Time Employment
- Salary Packaging (Salary Sacrifice)
- 4 Weeks Annual Leave
- 12 Roster Days Off a year (One per month)
Minimum requirements - High level of assessment skills together with information gathering, problem solving, and evaluation skills
- Ability to manage challenging situations while applying policy, procedure and legislation to deliver services to children and people with high and complex needs
- Mobile phone with an active voicemail
- Functioning email address
- Demonstrated interpersonal, negotiation, advocacy and oral/written communication skills
- Proficiency in using computer-based programs for report writing (Microsoft Word and Outlook)
- Have availability during week days and some weekends.
Desirable - Qualification in youth work or related discipline
- Willingness to undertake further training at all levels
- Experience in working with children and people in out-of-home care
Must have these documents if successful How to Apply If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you! Please note, applications must include a cover letter addressing above essential criteria and a complete resume. Applications close COB Tuesday, 15th July 2025. Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability. |
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