Community Support Worker

Casual

Newcastle, Lake Macquarie, Hunter and Central Coast

• Work for a leading organisation that is 40 years strong
• Earn your qualifications whilst being paid
• Play a critical role in changing a young persons’ life
• Be supported and mentored throughout your career journey with us
• Join an organisation that truly values its employees

Allambi Care is a multi-disciplined and recognised leader in the human services field working across the Newcastle, Lake Macquarie, Hunter, and Central Coast regions in NSW, as well as Victoria. We are committed to supporting our community’s most vulnerable people through tailored services and programs. With over 40 years’ experience, our ‘never give up’ approach ensures the needs of the people we care for are our first priority.

About the Role

The Community Support Worker will support, guide, and encourage participants in their homes, and in the community, promoting their goals for independence. Shifts will vary in location and need including community based activities from transport, shopping, medical and welfare.

Your daily tasks can include:

• Adhere to, and implement Allambi Care (AC) policies and procedures effectively and appropriately
• Operate within the principles of the AC Needs-Based Restorative Framework when caring for participants
• Apply the principles of Needs-Based Framework Training and Therapeutic Crisis Intervention Training in order to implement objectives of case plans within Allambi Care philosophy and guidelines
• Work in a non-judgmental manner and provide support for children, young people and program participants
• Be aware of the possibility of crisis and apply appropriate action to minimise the impact of potentially critical situations using therapeutic and non-punitive strategies
• Provide duty of care to children, young people, program participants and colleagues
• Provide input and attend meetings regarding case plans, case conferences, PRIPs, leaving care plans and intervention programs
• Provide support and direction to observation workers when required
• Understand and adhere to mandatory reporting responsibilities 
• Ensure all activities are conducted in a professional and appropriate manner
• Coordinate set/planned activities including sports, arts and camps in consultation with Management
• Provide young people with information about community services and resources available
• Ensure daily planners are followed at all times
• Provide support to clients in developing and implementing plans for achieving personal goals and meeting needs 
• Coordinate programs such as; education, self-development, capacity building and welfare in consultation with management

Internal and External Stakeholders

• Attend meetings, conferences and training, including team meetings where appropriate
• Work in a variety of settings including, participants houses, schools, hospitals, courts, community centres, accommodation models and in the general community
• Act as advocates for children, young people and program participants
• Liaise with government departments, local authorities, health professionals, parents and other organisations
• Communicate with management, providing feedback on client development

Administrative Duties

• Undertake report writing and record keeping in line with legislation and AC requirements, including day notes, incident reports and mentoring reports
• Provide support to children, young people and program participants in developing and implementing plans for achieving personal goals and meeting needs in line with case plan or individual support plan
• Ensure appropriate paperwork is read and understood prior to attending a shift with a client, i.e. Case Plan, Individual Support Plan, Client Information Record, Positive Response & Intervention Plan (PRIP)

Work Health & Safety

• Conduct risk assessments of clients and their environment in keeping within AC WHS standards and take action where necessary to ensure the safety of clients and colleagues
• Maintain and operate house vehicles in a safe and appropriate manner
• Ensure any concerns for client and/or colleagues’ safety is communicated to management in a timely manner

Vision Statement

Belonging, Hope & Positive Futures

Mission Statement

Allambi Care serves individuals, families, communities and government agencies. We are committed to addressing safety and growth needs to empower people to reach their full potential. Our services are characterised by innovation, best practice and flexibility.

All staff must be familiar with and follow the spirit and content of the Allambi Care Ltd Code of Conduct.

Be familiar with and undertake all work in accordance with relevant policy and legislation, including:

• Child Protection Legislation
• Disability Services Legislation
• Anti-Discrimination Legislation
• Workplace Health and Safety (WH&S) Legislation

YOUR REWARDS

We offer some serious professional benefits, ensuring you are well-trained and conducting your role at the best practice level our clients deserve. Our dedicated educational and development pathway leads you towards relevant industry qualifications:

• Start with completing a paid 5-day Induction program including the Therapeutic Crisis Intervention (TCI) course delivered by the nationally accredited provider.
• During your probation training, you will benefit from:
  • Mentor support
  • Receive all day, all hour on-call support
• Rates for this role commence at SCHADS Level2 Paypoint1. Qualifications and experience progress paypoints.

Want to find out more about the role and hear from some of our staff?

Click here: https://www.allambicare.org.au/

About You

To be successful in the role, you will need to meet the following Essential Criteria:

• Current First Aid Certificate
• A current driver’s licence
• A current Working with Children’s Check Clearance (Must be a paid check - not volunteer)
• Comprehensively insured motor vehicle that can transport a minimum of 4 people
• National Police Check (issued within the last 6 months)
• NDIS Workers Check
• High level of assessment skills together with information gathering, problem solving, and evaluation skills 
• Ability to manage challenging situations while applying policy, procedure and legislation to deliver services to children and people with high and complex needs
• Mobile phone with an active voicemail
• Functioning email address
• Demonstrated interpersonal, negotiation, advocacy and oral/written communication skills 
• Proficiency in using computer-based programs for report writing (Microsoft Word and Outlook)
• Have availability during week days and some weekends.

Please note that Allambi Care encourages all staff to be fully vaccinated against COVID-19, however it is not a mandatory requirement.

Please note that all prospective staff will need to be willing to consent to their details being entered on to the Residential Care Worker Register before an offer of employment is made. For more information see: https://ocg.nsw.gov.au/organisations/statutory-out-home-care-and-adoption/residential-care-worker-register 

Desirable

• Qualification in youth work or related discipline
• Willingness to undertake further training at all levels
• Experience in working with children and people in out-of-home care

 Ready to learn, grow and have a meaningful career with us?

Simply complete the application process by clicking the Apply Now button.

APPLY NOW!

No recruitment agencies please 

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.